How to renew or change payment method on Bluehost server

Tanner
Hello, thank you for contacting sales please note, I am on multiple chats at one time I apologize for any delay in answers

Also, Before we can start, may I please get the website name you want to sign up with?
3:08:40pmParesh
comnol.com
3:08:59pmTanner
Thank you how can I help you?
3:10:14pmParesh
How to I am renew my server
3:11:57pmTanner
What is the last 4 of your password?
3:12:37pmParesh
xxxx
3:14:25pmTanner
$29.99 is the total did you want that on the card ending in 0010?
3:16:29pmTanner
Did you want me to run that?
3:16:56pmParesh
no, now i don’t want to renew but when server is expire then I want renew
3:17:36pmTanner
Ok the server will expire in 30 days.
3:18:33pmParesh
Can i should renew server or this is auto renew it self?
3:19:08pmTanner
You can set it up for either way.
3:19:35pmParesh
How to can i set auto renew?
3:20:43pmTanner
In your c panel go to account and there is a renewing options. Select that button and you will see the auto renew option.
3:23:20pmParesh
Can i change my payment debit card to another debit card
3:24:06pmTanner
Yes that is also in the account tab.
3:26:47pmParesh
I account tab which option, profile renew my products payments passwords settings cart
3:28:56pmTanner
You don’t see hosting, domains, addons, account?
3:30:03pmParesh
I can see account but in account tab which option?
3:30:59pmTanner
Profile then you will see the billing information and the renewal options on the right.
3:32:07pmParesh
ok, But I want to change my debit card
3:33:49pmTanner
Yes you can do that under billing information.
3:33:48pmParesh
I should delete my current debit cart detail for add second card detail?
3:35:50pmTanner
Yes correct we only store one card at a time.
3:37:31pmParesh
Can i use any discount coupon code for renew server?
3:38:25pmTanner
No we don’t have any.
3:38:44pmParesh
ok, thanks

 

Why some time payment are dented for bluehost renew

Disha
Hello Paresh
10:23:49pmDisha
Thank you for contacting the Billing Department. My name is Disha and I will be happy to assist you today. One moment while I review your account.
10:23:56pmDisha
Could I get the last 4 characters of the Main password to verify ownership of the account?
10:24:20pmParesh
xxxx
10:24:34pmParesh
I want to renew my account
10:25:09pmDisha
Thank you for validating.
10:25:31pmDisha
For how many years?
10:27:05pmDisha
For how many years do you wish to renew account?
10:28:11pmParesh
for three month
10:29:36pmDisha
I have added three month to your cart.
10:29:48pmDisha
Please try to process it.
10:37:04pmParesh
i am try to renew but that show “”Billing failure: Transaction failed – Do Not Honor”
10:37:07pmDisha
Are you still with me?

10:37:33pmParesh
yes
10:37:43pmDisha
The payment is declined by the bank.
10:37:58pmParesh
why?
10:37:58pmDisha
can you use other credit card and try?
10:38:25pmParesh
no i have not any other bank account
10:38:47pmDisha
The transaction has been declined. It may or may not be funds related. Please attempt the transaction again with another payment method or try updating the billing information in the Account tab. You may need to contact your financial institution if the charge continues to be declined.
10:39:54pmDisha
Should I try to process from my end?
10:40:14pmParesh
yes
10:42:08pmDisha
I tried but again it was declined by the bank.
10:42:21pmDisha
You have to contact your financial institution .
10:43:24pmParesh
ok try
10:45:57pmDisha
Are you still with me?

10:46:02pmDisha
Is there anything else I can help with for now?

10:46:33pmParesh
no thanks

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